The Office Automation Service is designed to help school district offices become more efficient and productive through better information flow, appropriate technology, related training, and support. Once a plan has been established, MHRIC staff will work with your staff to design an appropriate technology implementation, conduct training (on-site, at MHRIC, or at one of our regional sites), and implement a support plan to address your district's technology needs.

Features of the service include:

  • One initial planning meeting with the site administrators to identify goals and priorities and four additional days of support are included in the basic service. If the district has already identified needs, these days can be used for designing and delivering custom training workshops as well as individualized on-site assistance. Additional days of support are available at a reduced per diem rate.
  • A MHRIC specialist will be assigned to your district as a single point of contact.
  • Office Automation days may also be used for work in cooperation with other MHRIC services such as student, financial, testing, or data warehouse/analysis preparation.
  • Telephone support is available from our Help Desk from 7:00 a.m. - 4:00 p.m., Monday through Friday.

The current list of OA districts is here.

Scope of Service

Office Automation (OA)

The Office Automation Service is designed to help school district offices become more efficient and productive through better information flow, appropriate technology, related training, and support. Once a plan has been established, MHRIC staff will work with district staff to design appropriate technology usage/acquisition steps, conduct trainings, and implement a support plan to address participating districts’ technology needs.

The service includes:

  • Five (5) days of support for planning and training of administrative staff
  • Telephone support
  • Special seminars pertinent to office needs.
  • Innovations In Technology User Group - This user group meets once a year and is open to any TSS district staff or Board member who has an interest in the topic(s) presented. Various presentations on innovations in technology are presented.
  • Office Automation training and support days may be used for individualized help or group instruction and can be customized. These days can be delivered on-site in a district or via customized classes at one of our satellite computer labs through a partnership with the local BOCES. This service is completely scalable to each district’s needs. Training and support is available on a variety of topics such as:

    iTunes - It’s Not Just for Music; Switching From the PC to the Mac; iPhoto; iMovie; Microsoft Office 2010; Microsoft Publisher; Microsoft Office Templates; Movie Maker; Google Drive, Google Forms, Gmail and Calendar; iPad Introduction.

    Services Available to the District at an Additional Cost

  • Office Automation districts can request additional on-site training and support on a per diem basis. This may be requested by indicating the number of days required on the Services Guide Request Form or by contacting Kathi Goodyear at (845) 255-1450 ext. 1330 any time during the service year.
  • Office Automation Survey Service Option - Through the Survey Service, the MHRIC staff will help districts develop unique surveys and produce high quality, powerful forms that are hosted on the MHRIC web site and linked to the district web site. Results of the survey are returned to clients in an Excel file as a fully-formatted data report with analyzed results. The MHRIC can also work with districts to create an Access database of the results with customized reports. Careful planning and discussion with the local BOCES and/or the district’s attorney about survey questions and content is advised.