MHRIC offers three levels of support for our districts. All levels of support include; hosting the eSchoolData application and district databases, and performing all upgrades, hotfixes, and health checks to ensure the stability of the application. Additionally, the MHRIC will provide daily database back-ups and disaster recovery.
Plus Support service provides districts with a complete and comprehensive support package.
PLUS SUPPORT Includes:
- Dedicated lead eSchoolData specialist and back-up offering districts “that personalized touch!”
- Telephone Support – Available for district lead personnel, includes project lead, HS & MS guidance, attendance, and registration; district will have direct line contact to a MHRIC specialist
- Data Warehousing support as it pertains to the eSchoolData Student Management System
- Update/maintain locator file for Data Warehouse
- Set up of scheduling year
- Grade Advancement – Setup and run school district feeder pattern
- End of year processing (includes directions on running SA129)
- Ongoing training via GoToMeeting sessions and classes at MHRIC as scheduled
- Access to training manuals (eSchoolData application)
- Provide extracts/reports from prior year archive database
- Up to two (2) User Group Meetings per year
- Up to four (4) days on-site or remote training; must be scheduled in advance with a Specialist
- School year setup and review
- Availability to use MHRIC Custom (Edge) Report Cards and Progress Reports
- Importing student pictures, lockers, and transportation (district must supply the files)
- Upload of 3-8 ELA and Math test scores
- Upload of 4th and 8th Grade Science test scores, if in service to receive electronic file
- Availability to a eSchoolData training database
- Creation of needed extracts, where possible/available (up to four (4) per district)
- Guidance on how to setup and change attendance and discipline letters
- Ad-hoc reporting - Data must be available and easily accessible. Some reporting requirements may necessitate the need for the vendor to create a customized report which may be a chargeable item.
Report Cards/Progress Reports:
- Report Cards - Up to three (3) sorts, total of four (4) sets per report card cycle
- Special Ed & Special Group Report Cards – Up to one (1) sort, total of two (2) copies per report card cycle
- 12th Grade Report Cards – One (1) sort, one (1) copy per report card cycle
- Progress Reports – Up to three (3) sorts, total of four (4) sets per report cycle
Available Reports Per Marking Period:
One (1) sort, up to four (4) copies
Honor Roll Report Honor Roll Paragraph for newspaper Failure List (failing course for marking period) Failure List Final Average Mark Distribution by teacher by course Permanent Record Labels Class Lists – Two (2) sets per semester/quarter
Other:
Emergency Contact Report - Two (2) per building, one (1) time per year Schedules – Total of three (3) sets/copies per semester/quarter Labels – As needed, quantity equal or greater than 25 pages of labels Transcripts – As needed, not to exceed four (4) sets per school year
SERVICES AVAILABLE TO DISTRICT AT ADDITIONAL COST:
- Printing and mailing of Report/Progress Report Mailers
- Printing and delivery of Elementary Report Cards*
- On-site training in excess of the four (4) days included within the eSchoolData service
*All production jobs are delivered to district via courier or through your local BOCES. Please be aware that MHRIC requires up to a three (3) day turnaround time for production jobs. Please plan work accordingly.
