Student Management

The Student Services Department’s mission is to deliver premier customer service utilizing multiple levels of support through skilled expertise in project implementation, transition planning, and application support. The department supports two student management systems; SchoolTool and Infinite Campus across three levels of support; Plus, Plus No Production, and Basic. The student management system is widely used across departments/roles in school districts including; teachers, administrators, attendance office, disciplinarians, nurses, schedulers, and more…

The Student Service Specialist’s primary responsibilities include implementation of the application, hosting and updating the application databases, training on all aspects of the applications via in-person or webinar, telephone, and email support Monday – Friday when school is in session, as well as vendor management.

Friendly and efficient customer service and personalized attention is the stand-out feature of working with the MHRIC Student Services Department.

Scope of Services

Student Management Systems

SchoolTool™ Premier WEB-BASED STUDENT MANAGEMENT SYSTEM 605.412 SchoolTool™ is a user-friendly, centralized web-based student management system. Designed specifically to meet NYS requirements and school district needs, it provides secure access to real-time data and time-saving tools. For administrators, faculty, staff, parents, and more, SchoolTool™ puts important information as close as the nearest Internet browser. This application integrates data input features for census, attendance, discipline, counseling, scheduling and more through a single interface. SchoolTool™ provides role-based access so staff members have access to only the data they need. Advanced Analytics provide an easy way to view data and analyze trends for better decision making.

INFINITE CAMPUS WEB-BASED STUDENT MANAGEMENT SYSTEM 605.414 Infinite Campus provides districts with the tools needed to streamline student administration, enable stakeholder collaboration, and personalize learning. The entire student information system (SIS) is web-based so educators, parents, and students have access to information from anywhere at any time. The SIS serves as a district-wide transactional data warehouse, allowing student data to be entered once and used across the district in real-time, supporting data-driven decision making.

Districts interested in implementing SchoolTool™ or Infinite Campus should contact the MHRIC to discuss the transition, implementation, timelines, and hardware requirements. The MHRIC will assist current or new subscribers in understanding the district and MHRIC’s responsibilities associated with the various levels of support.

Student Management Levels of Support

PLUS SERVICE SchoolTool™ 605.412.152

The Plus Service furnishes districts with a complete and comprehensive support package. In addition to initial software installation, training, and telephone support, the MHRIC will perform or provide additional support for the following tasks:

Dedicated lead specialist offering districts “that personalized touch!” via telephone and Email, and virtual assistance.
Printing of schedules, progress reports, and report cards.
Printing of grading information (final average, honor roll, ranking, failure list) and other miscellaneous production, such as mailing labels and permanent record labels.
NYSED data warehouse imports.
Import 3-8 ELA and Math test scores, if requested.
Import 4 & 8 Science test scores, if requested.
Regularly scheduled conference calls, if requested.
Virtual training, up to four (4) days included with this service.
Creation of needed extracts, where possible/available (up to six (6) per district).
Ad hoc reporting.
Scheduling school year set up.
End-of-Year processing.
Notification of updates & downtime to apply the updates.
Vendor led training opportunities including but not limited to new release overviews.
MHRIC led live or pre-recorded webinar.
User group meetings.

Plus is the appropriate choice for districts looking for the extra level of MHRIC support.

PLUS NO PRODUCTION SERVICE SchoolTool™ 605.412.151

The Plus No Production Service offers all of the benefits of Plus Support while giving districts the capability of running and printing production work and grading information in district. Included in the service:

Dedicated lead specialist offering districts “that personalized touch!” via telephone and Email, and virtual assistance.
NYSED data warehouse imports.
Import 3-8 ELA and Math test scores, if requested.
Import 4 & 8 Science test scores, if requested.
Regularly scheduled conference calls, if requested.
Virtual training, up to four (4) days included with this service.
Creation of needed extracts, where possible/available (up to six (6) per district).
Ad hoc reporting.
Scheduling school year set up.
End-of-Year processing.
Notification of updates & downtime to apply the updates.
Vendor led training opportunities including but not limited to new release overviews.
MHRIC led live or pre-recorded webinar.
User group meetings.

Plus No Production is the right choice for districts that have the equipment needed to print production but also enjoy the extra level of support.

BASIC SERVICE SchoolTool™ 605.412.150 Infinite Campus 605.414.150

The Basic Service is designed for districts that are capable of running the Student Management System
with a minimum level of support from the MHRIC. Basic subscribers will receive the initial software and
help desk telephone support, as well as:

NYSED data warehouse imports.
On-demand virtual training, up to three (3) days included with this service.
End-of-Year processing.
Notification of updates; downtime to apply the updates.
Vendor led training opportunities including but not limited to new release overviews.
MHRIC led live or pre-recorded webinar.
User group meetings.

Districts opting for Basic Service will be required to perform all of the tasks included in the Plus Service
including but not limited to printing of schedules, progress reports, and report cards. Creation of imports, exports, and ad-hoc reporting are not included with this service. Additional service fees will
apply for districts requiring MHRIC support for these functions.

HOSTING STUDENT MANAGEMENT APPLICATION, WEB AND DATABASE SERVERS

Included in the PLUS, PLUS No Production, and the BASIC service levels is the hosting of your district’s student management system database, web and application servers in the cloud or at the MHRIC. This will free the district from the burden of maintaining district applications and servers, thereby saving time and money

Student Management System Add-On Options

SchoolTool™ ELEMENTARY REPORT CARD 605.412.051-053

Districts have two options available for creation of the elementary report card: “canned” elementary report card (ERC) and customized ERC. Cost for the creation of the ERC will be dependent upon the option chosen. The ERC templates will be created within the SchoolTool™ application and available to teachers via the grades icon.

Included in this service is the support and training for the district to set up the following for the elementary school(s): cycle days, course catalog, grading setup, creating the master schedule, teaming maintenance, and generating student schedules. Additionally, the MHRIC will provide teacher training on the capabilities of the elementary grade book and entering grading information. Up to one (1) remote training session is included with this service. The MHRIC may be able to make changes to the wording of the competencies and minor changes to the report card. Changes that affect the report card layout or grading need to be done by Mindex, and the district may incur an additional charge.

GRADE REPORTING MAILERS AND PROGRESS REPORT MAILERS 605.415

Grade Reporting Mailers provide districts with a report card mailing system. One copy of the report card is available for delivery to the school. The second copy is used by the Mid-Hudson Regional Information Center to mail report cards directly to students’ homes. Districts may choose mailers for report cards and/or progress reports.