Special Education

The Mid-Hudson Regional Information Center (MHRIC) has supported the Frontline Education (formerly Centris Group) products since the 2001-2002 school year. We were the first Regional Information Center in New York State to contract with Frontline and developed a good partnership. We are currently supporting services for 49 School Districts/BOCES using Frontline IEP, 48 School Districts using Frontline 504, 35 School Districts using Frontline RTI and 35 School Districts using Frontline Medicaid in the Mid-Hudson four-county region.

Some of the services received as part of this support are as follows:

  • Unlimited telephone support by trained MHRIC specialists
  • Required NYS data extracts from the Frontline products and uploaded to Level 0 Data

Warehouse

  • Detailed assistance with special education, as well as Title I errors, in the Level 0 Data Warehouse
  • Offer specialized training for State Reporting data, New User training & workshops at various lab locations
  • On-site training offered for district personnel
  • Annual User Group Meetings scheduled at the MHRIC – including guest speakers from Frontline Education
  • Planning & implementation of additional software features
  • Local housing & maintenance of data

Benefits

  • Our history and partnership with Frontline Education allows us to advocate for our districts.
  • The face-to-face training and customization is based on individual district needs.
  • The reliability of consistent professional staff who have been supporting the products since the beginning of their existence.
  • Responsive turnaround time regarding questions and inquiries